Posted by3 years ago
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Installing the software described here (https://www.youtube.com/watch?v=MqM_aPEWx1c) will make the Oculus runtime stop working. As far as I know, the only fix is to back up your data, format your HDD, and do a clean install of windows.
I had it installed already when I upgraded my Windows 7 pc to windows 10 and all the sudden Oculus home gave me the 'Can't reach Oculus runtime service - Your Oculus software may be updating.' error message as described here (https://www.reddit.com/r/oculus/comments/4e1zdn/im_getting_an_error_after_upgrading_from_windows/). It took me days to figure out what went wrong. As a last resort to days of troubleshooting I ended up doing a fresh install of windows, then one by one installing everything back to normal until I found the culprit. Then I had to re-format for a second clean install this time without the controller drivers.
If anyone else has run into this issue and has a better solution, please let us know. Hopefully this will help anyone else that has run into this problem.
On the bright side, I got rid of a ton of junk and software that I didn't need and it runs a ton faster now!
Update: Sadly to say its decided to randomly give me the error again. I went away for a while, came back and bambalam! error message.. Ive contacted Oculus support again and sent another Log file. Hopefully we can find out what is going on with it this time.
Update 2: Just did another clean install of windows 10 and the only thing I have installed is the latest windows updates, Firefox, and the very latest NVIDIA GTX 970 driver for windows 10 x64. After un-installing the latest driver (364.72-desktop-win10-64bit-international-whql), the error message is gone! Now I'm Updating to version 364.51
Update 3: I finally fixed it!!! It had nothing to do with the NVIDIA driver. All I had to do was create a shortcut with this:
Then this:
then this:
Then I started the Oculus Client, heard the sound windows makes when hardware is removed, and it works!!!
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